Course Accreditation under the Singapore Workforce Skills Qualification System (WSQ)
(Course Code: CRS-Q-0041380-SSC)
Level 2
Transactional Analysis for Developing Positive Communication Competencies in Working Relationships
This course has met the course accreditation criteria for the accreditation scope Training and Assessment
Course Scheduled For : 29 May 2026
Closing Date: 10 May 2026
Click Here To Download Course Brochure and Registration Form
Training Hours: 6
Assessment Hours: 1
Learning Objectives
A. Develop Self and Situation Awareness to Construct and Build Relationships with Stakeholders
- Identify the strengths and areas for improvement of one’s personality to better manage work relationships
- Recognise one’s behavioural vulnerabilities, and how these impact relationships at the work place
- Apply possible strategies and follow up actions to build positive relationships with stakeholders
B. Construct and Build Relationships using the Ego States Model
- Understand self and others using Transactional Analysis (TA) in professional practice
- Use self-assessment tools to evaluate self and others
- Analyse and discuss professional development needs using personality profiling tool
C. Build Effective Communication for Positive Relationships Using Transactional Analysis
- Use Transactional Analysis (TA) as a model to build and strengthen relationships
- Apply effective communication strategies to achieve effective relationships
- Demonstrate competencies to co-create solutions in managing challenging situations and relationships
Facilitators:
- Dr Jessica Leong (Teaching & Supervising Transactional Analyst)
Assessors:
Time:
Registration &
Attendance Taking:
- 8:30 am onwards (QR Code via Singpass)
Venue:
- 2 Bukit Merah Central #03-07, Singapore 159835
Inquiries:
- Email: bernetata@gmail.com
- Telephone: Angela at 9817 7311
Click Here To Download Course Brochure and Registration Form
Funding by SSG only for Singaporeans and Permanent Residents:
Administrative Fees
- $110/- (ECTA Students/Alumni)
- $130/- (Public & non-ECTA affiliations)
Non-Singaporeans (No Funding):
- $225/- (Without SSG Funding)
- $100/- (Administrative Fees)
Breakdown for Administrative Fees:
- Statement of Attainment from SSG
- Course Materials
- Assessor’s Fees
- Psychological Profiling
- Coffee/Lunch/Tea Breaks
Notes on SSG Funding
- Claims can be made only by Berne TA Center for SSG funding if you attain 100% attendance for Singaporeans and PRs; otherwise you will have to pay the full non-subsidised amount.
- Non-Singaporeans and non-PRs are eligible for SSG Level 2 Statement of Attainment certification, but are NOT eligible for SSG funding.
Two Modes of Payment by:
- Bank Transfer
- PayNow: UEN 200715485W
- Beneficiary Name: Berne TA Center Pte. Ltd.
- Beneficiary Bank Name: Oversea-Chinese Banking Corporation
- Bank Account: 569019201001
- Bank Code: 7339
- Branch Code: 569
- Swift Address: ocbcsgsg
- Branch: OCBC Harbourfront Branch
- Cheque
- Should be crossed and made payable to “Berne TA Center Pte. Ltd.”.
Cheque must not be post-dated. Please mail the cheque to: 2 Bukit Merah Central #03-07, Singapore 159835.
