SKILLSFUTURE SG

Transactional Analysis for Developing Positive Communication Competencies in Working Relationships (Level 2)

Recognise one’s behavioural vulnerabilities, and how these impact relationships at the work place
Apply possible strategies and follow up actions to build positive relationships with stakeholders
Use Transactional Analysis (TA) as a model to build and strengthen relationships
Apply effective communication strategies to achieve effective relationships
Demonstrate competencies to co-create solutions in managing challenging situations and relationships